Programme Delivery Support Officer- CT Policing National Counter Terrorism Security Office

Support the systems that secure the UK


These uniquely challenging times, call for new and innovative approaches to continue keeping the public and the country safe. As we move away from the old Crowded Places Model, to a new broader approach of Protecting Publicly Accessible Locations (PALs), the scope of our requirements has grown and transformed. We need to design and deliver a new wider approach to security, covering key strands across the Government and the Public Sector – while supporting the emerging Protect Duty legislation that is being considered.


As Programme Delivery Support Officer, you’ll work with the specialist team within NaCTSO to support the development of Protective Security and CT Preparedness products. On a daily basis, this will see you coordinating and arranging meetings, taking meeting notes and generally supporting the team with their admin needs. You’ll also work with section heads from the National Coordinator Protect and Prepare; negotiating budgets, resources and HR requirements and helping to process new joiners.


We’re looking for someone with a good knowledge of MPS, Regional and National organisation structures and roles within CT and external partner agencies. You must have experience of event planning, minute taking and administrative delivery. In addition, you’ll need exceptional communication, organisational and negotiation skills.


  • Arrange meetings and take minutes where required
  • Provide a range of supporting tasks to aid delivery of projects as required by members of the Programme Delivery Unit
  • Deal with telephone enquiries across the unit
  • Manage record keeping and handling of sensitive material
  • Acting as meeting secretary for the team
  • Manage and update contact lists across the unit, maintaining CTSA contact and distribution lists, monitoring and updating changes (with version control) and circulating to the unit and SMT, for efficient and effective communication
  • Carry out NaCTSO general office responsibilities as required
  • Manage catering requirements for meetings and courses where required
  • Support the production of national management information by collating, consolidating and quality assuring regional data into a quarterly reports to support SMT decisions on performance and delivery.
  • Act as point of contact for NaCTSO with NCTPHQ section leads (Finance, Resources and HR) supporting the negotiation of budgets, resources and HR requirements on behalf of the department, ensuring efficient and cost effective funding and staffing of the unit.
  • Act as point of contact with Centre for Protection of National Infrastructure (CPNI) to process new joiners and represent NaCTSO at relevant meetings.
  • Negotiate joint training ventures and venues to maximise cost effective training delivery.
  • Act as point of contact for NaCTSO with external organisations, agreeing NaCTSO requirements, obtaining quotes and producing purchase orders to ensure efficient and cost effective delivery of business services for the department.
  • Support projects in new areas of business, identifying impacts on NaCTSO, negotiating departmental requirements and briefing NaCTSO Units on changes to ensure efficient and effective transition.
  • Supporting the resolution of general enquiries from national CTSA supervisors, CTSA and CTAA, by responding to their enquiries or referring them to the correct point of contact, to ensure efficiency in the unit and in the response.
  • Coordinating the electronic library, by organising the folders and archiving documents, to ensure efficient electronic document storage and retrieval for the unit.
  • Distributing information to national CTSAs and managers, by emailing information and updates to them, to ensure accurate relevant and consistent information is available across the UK network.
  • Maintaining unit products and stores by monitoring, ordering & collecting to enable unit to function.
  • Managing the generic E mail account and folders ensuring appropriate dissemination of material and communication.
  •  Supporting other line management requests as required



In return, we can offer a key role that comes with wide-ranging rewards and benefits. Help us take UK policing digital. Join us at the Met.



This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.

Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.

Confidentiality Agreement

Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.


Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information, that will help inform and support your application:

To apply, please visit our website. Applications will be via a detailed CV and online application form.  Your CV should outline the points stated in the attachment. (NB. Please do not attach 2 copies of your CV).

Completed applications must be submitted by 2nd July 2021.

Please note that applicants who are members of the European Economic Area (EEA) are required to apply for settled or pre-settled status. If this is relevant to you and you have not yet applied to the EUSS, please take the time to do so before the deadline on 30th June 2021 at

We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.

As a Disability Confident Committed Employer, the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

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