Head of HR Operations

We're looking for an established HR leader in the Education sector to join a London-based Further Education provider as their Head of HR Operations on an initial 3 month interim contract, with possibility to extend or go permanent.

Client Details

Our client is a Further Education provider based in West London


  • Oversee and manage day-today HR activities of the HR Operations team and ensure quality service to the organisation
  • Lead and contribute to the implementation of high-quality HR standards and processes, both manual and automated.
  • Contribute to the HR strategy and people plan
  • Review the use of the current HR/payroll system, and working directly with the HR Team to improve the performance and outputs of the system to drive efficiency
  • Work with the HR Director and HR Systems Analyst to ensure the accurate delivery of HR Reporting such as staff turnover, staff absence, equal opportunities, recruitment, payroll and Pensions
  • Oversee the College's Payroll and Pensions activities
  • Develop and update College HR policies in line with changes in legislation and HR best practice
  • Act as professional adviser on complex casework including sickness absence, disciplinary, grievance, capability and discrimination cases as well as restructures, reorganisations and redundancies
  • Work closely with the HR Director to develop appraisal, performance management and probationary review procedures.
  • Oversee the continuous professional development processes for staff.
  • Oversee the Department's compliance on GDPR and UK Visa and Immigrations regulations.
  • Ensure that the College's Single Central Record (SCR) is kept up to date and is always ready for inspection by OFSTED
  • Ensure the HR Department is prepared for an OFSTED inspection at short notice,
  • Work closely with the Resourcing Business Partner to oversee recruitment activities and maintain agency relationships
  • Monitor and ensure that the requirement of all safer recruitment checks and mandatory staff training has been undertaken by all new starters.


  • Substantial Senior HR Generalist experience gained ideally within the Education sector (FE, Schools or Academy Trust preferred)
  • Experience of leading an HR team, with strong line management capabilities
  • Experience of improving the performance and outputs of HR Systems. Includes but not limited to process chains, automated reminders and scheduled reports.
  • Experience of procuring and implementing new HR Payroll and Pensions systems
  • Experience of change management from manual to automated processes.
  • Strong track record of leading a team to deliver an excellent customer service
  • First class communication, organisational and planning skills
  • Knowledge of LGPS and Teachers Pension Schemes
  • Degree and CIPD Qualified

Job Offer

Initial 3 month contract with potential extension or permanent hire

Daily rate £238-250 PAYE (inc holiday) or £275-300 Umbrella - equivalent permanent salary £53-56,000

This role is in scope of IR35 legislation

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