HR/Learning & Development roles - G7

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  • Fantastic opporuntity to join a large and expanding People & Capability team
  • Number of different roles

About Our Client

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK's biggest public service department it administers the State Pension and a range of working age, disability and ill health benefits to around 22 million claimants and customers, making 730 million payments a year totalling £180 billion.

As an employer we represent different age groups, socio-economic backgrounds, faiths and beliefs and are committed to the wider ambition to become the UK's most inclusive employer.

During the recent pandemic, the Department has risen to unprecedented challenges earning widespread praise for its response to increased demand for immediate support across the whole of the country, successfully coping with huge rises in the level of claims and public need.

As a result, we are currently hiring into our People and Capability Function which is part of a wider HR Profession across Government, offering varied and interesting career paths right across the Civil Service. We have a variety of opportunities and professional development routes on offer across the function within:

  • People Services
  • Resourcing
  • Capability, Learning and Talent
  • Business Partnering

Hub Locations: Sheffield, Leeds, London, Newcastle, Blackpool

Job Description

People Services

The roles in People Services are Centre of Expertise roles. They involve developing and communicating on issues of People-related policies which impact all of our 85,000 employees. Their work involves working across the Civil Service with other experts to ensure that our policies and practices meet our business needs and align with Employment Law and best practice. They handle reward issues and pay negotiations, they manage our contracts and links into payroll and pensions, they provide expertise on Wellbeing, Inclusion and Health and Safety, they manage our Complex Casework Service for Line Managers.


Resource Account Management roles; where you work with one or more client business area in an Account Management arrangement to provide expert advice to customers in their client business area on complex resourcing issues which informs decisions about resourcing plans and strategies and keeps the Department compliant in its resourcing approaches and activity. This role involves building effective working relationships with a network of stakeholders through influencing, challenging and advising to ensure that there is a clear, affordable and deliverable workforce plan for the client business area.

Campaign Management roles; working to attract and select a diverse field of suitable candidates for roles across DWP. They build key relationships with agents and suppliers, bringing external best practice and innovative approaches. They run recruitment campaigns and provide expert advice to others on running successful recruitment campaigns

Capability, Learning and Talent

Capability Learning and Talent leads the agenda to create a culture of continuous learning and inclusivity to enable us to build flexible skillsets and respond to our ever-changing context. This is a key area of the Department's People Strategy. Our roles in this area include Learning Design & Delivery, Personal & Professional Learning and Talent. The Grade 7 Leadership roles in this group are therefore varied. They influence and work collaboratively with senior stakeholders developing strategy, a leadership development offers, drive professional capability, and lead the design and delivery of learning for all of DWP to enable effective delivery of services to our customers.

Business Partnering

HR Business Partners are often seen as the public face of People and Capability Group. They are leaders and partners to strategic decision makers across DWP, working collaboratively with senior leaders and their management teams to support, drive and enable organisational transformation including cultural shifts.

They enable and utilise evidence-based decision making in the business they partner using data, insight and analytics to identify key people issues and support the implementation of solutions. They provide constructive challenge to enable the best possible people focused outcomes whilst delivering a highly professional service.

The Successful Applicant

  • Experience of working in an HR function or a complex People Management/ Learning & Development role with a passion to develop your HR/L&D career in DWP, where working at scale, pace and complexity are required;
  • An ability to bring flexibility, curiosity and diverse perspectives into your work to achieve successful business outcomes;
  • Leadership qualities - leading a team and leading through collaboration with others;
  • An ability to build trust-based relationships with a wide range of demanding and diverse senior stakeholders;
  • Excellent communication skills and an ability to use data, insight and evidence to influence and inform senior leaders on a wide range of complex people management issues;
  • A solutions-focused approach that takes account of the bigger strategic picture and people-related impacts and enables organisational change and improvement;

It would also be beneficial if you hold a CIPD qualification or other relevant people management/L&D qualification or are willing to work towards one

What's on Offer

National: Min £49,171 - Max £59,589

Inner London: Min £54,067 - Max £64,656

  • As a Civil Service employee, you'll be entitled to a large range of benefits to include:
  • Generous contributory pension scheme with significant employer contribution
  • 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days. You will also be entitled to an additional bank Holiday for the Queen's Birthday
  • Flexible working arrangements
  • A first-class employee assistance programme and a range of health and wellbeing initiatives


To apply for this position, please submit your CV to include a personal statement (max 1250 words) that demonstrates how you meet the requirements of the role (technical and experiential) as stated in this advert. This should be completed and returned no later than 23:55pm, on 20th Sept 2020

Reasonable adjustment

  • If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
  • If you need a change to be made so that you can make your application, you should:
  • Contact the lead recruiter as soon as possible before the closing date to discuss your needs and tell us what changes or help you might need further on in the recruitment process

Feedback will only be provided if you attend an interview or assessment.

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Ref Code: MPTC14106353Z

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