HR Systems Manager- SuccessFactors

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Own the deployment phase and support the global roll out and maintenance

Client Details

A rapidly growing and global education company


  • Manage Themes and the Home Page (the look and feel of the system)

  • Assign and remove Proxy Access

  • Assign and maintain role based permissions for HR and line managers

  • Drive continued rollout of Customised Time Off Configuration

  • Launch and administer Goal Setting and Performance Review (PMGM) forms in the system in conjunction with HR lifecycle calendar

  • Deliver Custom Built reports and support standard reporting creation in region and country

  • Own training associated to administration tools, goal and performance management including creation of training materials

  • Create and distribute reference sheets for main functions and process flow charts for problem resolution

  • Train the trainer (HR Managers in country) and provide additional ongoing training support expertise

  • Modify workflow notifications and alerts

  • Collect and migrate data into SF as new acquisitions are onboarded into Inspired; co-ordinate data validation

  • Act as master data manager globally

  • Maintain dropdown lists and manage company settings in the system associated to fields as required to be changed

  • Drive standard functional modifications to the system (out of the box)

  • Personalise changes in line with local legislation requirements at a functional level as required

  • Lead and co-ordinate on-going system testing

  • Be the primary Point of Contact with AKT (3rd party support vendor) for escalation issues

  • Help troubleshoot system errors associated to the system, including escalating to AKT and SuccessFactors through their ticketing system to establish the desired resolutions


  • Fully proficient using SuccessFactors
  • Excellent communication
  • Expert level Excel
  • Highly organised

Job Offer

55-60k + benefits

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