Principle Resourcing Specialist (Volume Recruitment)

A global RPO now have a great opportunity to work onsite with one of their flagship accounts - a global insurance business as a Principle Resource Specialist.

The role of PRS is to support client hiring managers with filling their vacancies to target start dates ensuring all quality thresholds and KPIs are met and value is generated for the RPO, develop and deliver excellent recruitment services to the client building excellent relationships within the hiring manager community in order to identify opportunities for direct hiring.

Specifically to this role the successful candidate will be responsible for fast paced, volume heavy recruitment into entry level roles with the client such as customer service and insurance claims. The role will work closely with stakeholders and help them hire into their business areas influencing and guiding as appropriate and making sure targets are delivered upon.

To be successful the required skills for this role will be previous volume experience at entry level in a fast paced environment like Tech, FMCG, Manufacturing or some Financial Services businesses. Additional skills / attributes required are drive, tenacity, gravitas, commerciality and the ability to push back on stakeholders professionally and effectively.


  • Ensure the recruitment service is delivered, in line with contractual obligations and client service levels

  • Contribute to the commercial success of the account through the achievement of NFI (monthly and annual) targets.

  • Develop end-to-end recruitment campaign strategies to meet longer term client requirements

  • Develop and support the sourcing strategy for each role/business unit and agree the strategy (including web-based and direct sourcing) with hiring manager

  • Work effectively with the sourcing and admin team to ensure a smooth client and candidate experience

  • Mentor / guide members of the sourcing and admin team on best practice approaches, client culture and support them in achieving success in their roles

  • Responsible for the management of candidate relationships and their satisfaction with the recruitment experience until start date

  • Ensure that all changes to a candidate's status are tracked on the ATS to enable accurate reporting

  • Support the hiring manager with deciding which candidate to hire and guide them in determining an appropriate offer. Close the candidate: broker the offer with the chosen candidate, manage objections and support the candidate during their notice period

  • Ensure all company and client systems are updated in a correct and timely manner

  • Forecasting placements based on demand, changes in the client's business, the candidate pipeline and trends in business demand

  • Producing timely and accurate activity and management information reporting

  • Producing communications to a high standard (e.g. client presentations) and in accordance with the client's brand guidelines if required

  • Involvement in any relevant client presentations and evaluation / review meetings

  • Identifying areas of process improvement, service enhancement, related strategic projects and opportunities to increase the scope of the service and communicating these to the Client Services Manager and the team

  • Compliant with legislation affecting area of work (e.g. age discrimination, employment risks for contractors)


  • Experience in volume recruitment campaigns

  • Experience with entry level recruitment positions and the challenges that arise from this

  • Knowledge in at least one market sector - FS, FMCG, Tech - fast paced, busy roles

  • Worked with, and presented to and solved issues for clients and candidates

  • Experience of developing and delivering end-to-end recruitment campaign strategies to meet client requirements

  • Expert in behavioural / competency based interviewing

  • Experience of working to and achieving demanding targets, ratios and SLAs

  • Experience of producing business orientated management information

  • Able to demonstrate a broader understanding of the clients business and strategies and how they influence Service Delivery

  • Able to act autonomously, potentially responsible for own business areas on a standalone basis

  • Thorough understanding of legislation affecting area of work

  • Understanding of legislation affecting area of work (e.g. age discrimination, employment risks for contractors)

  • Expertise in various candidate sourcing strategies (e.g. web sourcing, networking, advertising and database searching)

  • Experience of mentoring others

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