HR Operations Administrator

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A global investment bank in the City of London is looking for a HR Operations Administrator to join them on a 3 month temporary basis.

150 per day + Holiday.

This job sits within the London HR Operations team in the UK, servicing all UK employees and London based HR Team. This is a client-facing role, delivering HR transactional support and advice to all MUFG employees and HR. This is the first point of contact for HR Operations support and is responsible for establishing and preserving strong relationships with internal clients, providing accurate and timely customer service and resolving HR transactions and administration, within agreed service levels, and escalating complex issues as required.


  • Respond to enquiries and requests from managers, employees and HRBP's company wide

  • Managing queries within the specialist mailboxes for Benefits, Learning and Development and Organisational Development for Tier 1 queries and escalating to the appropriate teams as required.

  • Leading on all pre-employment processes

  • Maintaining employee data entry transactions into HR42/Workday/Success Factors or other business systems, completing payroll instructions, and other employee correspondence.

  • Data maintenance in relation to all employee information, championing data integrity and utilising the system to its full capability

  • Data maintenance of the Learning Management system (LMS) ensuring all regulatory training is uploaded and ready for launch, along with reporting and working with the SMEs to ensure system accuracy.

  • Providing support on the reporting of issues, including the pre-employment screening processes.

  • Assisting the Learning and Development Team to arrange training events and ensuring all logistics and training materials are arranged (i.e room booking, refreshments, stationary, booklets etc.)

  • Reconciling invoices against the agreed budget, providing monthly updates and escalating to Head of Learning and Development when required or to discuss areas of concerns

  • Maintaining accurate records of those completing qualifications which may incur a clawback, tracking course completion, exam passes and leaver clawback data

  • Ensuring any request made are processed and signed off in line with the budget

Essential skills:

  • Worked within a HR Operations/Shared Service environment

  • Worked within an administration services team previously

Ideally will have:

  • Excellent communication skills

  • Results driven, with a strong sense of accountability

  • A proactive, motivated approach.

  • The ability to operate with urgency and prioritise work accordingly

  • Strong decision making skills, the ability to demonstrate sound judgement

  • A structured and logical approach to work

  • Strong problem solving skills

  • A creative and innovative approach to work

  • Excellent interpersonal skills

  • The ability to manage large workloads and tight deadlines

If you are interested in this HR Operations Administrator role, please apply directly. Or email

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