German Speaking Customer Service and Sales Assistant

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Fantastic opportunity for a someone fluent in German to join a Retail brand as a German Speaking Customer Service and Sales Assistant. Customer service experience is ideal but not necessary, however candidates must be able to read, write and speak German fluently as the role will involve providing customer service to customers in Germany.

Client Details

The client is a market leading Retail brand operating in countries worldwide. They offer great benefits, and the role will be based at their head office in Rickmansworth.

Description

The role will involve:

  • Building and maintaining excellent relationships with customers, suppliers, and other service providers
  • Managing sales calls and trips
  • Ownership of the process from conception to delivery and receipt of goods
  • Maintaining processes and ensuring that compliance is adhered to
  • Maintaining the timely resolution of queries and problems as they arise
  • Retaining a high level of autonomy as set out by management
  • Looking for new business opportunities and onboarding new customers
  • Attending occasional trade shows and sales trips
  • Provide excellent customer service via phone, email, Whatsapp

Profile

Competencies:
* Customer centric and sales focused

  • Fluent in German

* strong administration skills
* attention to detail

* strong verbal communications skills

* solution finder
* self-managing and strong time management

Job Offer

A highly competitive salary, target driven bonus, benefits, parking


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