HR Business Partner

Job Summary

Southbank Centre is the UK’s largest arts centre and one of the UK's top five visitor attractions, occupying a 17 acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

We exist to present great cultural experiences that bring people together and we achieve this by providing the space for artists to create and present their best work and by creating a place where as many people as possible can come together to experience bold, unusual and eye-opening work. We want to take people out of the everyday, every day.

The site has an extraordinary creative and architectural history stretching back to the 1951 Festival of Britain. Southbank Centre is made up of the Royal Festival Hall, Queen Elizabeth Hall, Purcell Room and Hayward Gallery as well as being home to the National Poetry Library and the Arts Council Collection. It is also home to four Resident Orchestras (London Philharmonic Orchestra, Philharmonia Orchestra, London Sinfonietta and Orchestra of the Age of Enlightenment) and four Associate Orchestras (Aurora Orchestra, BBC Concert Orchestra, Chineke! Orchestra and National Youth Orchestra of Great Britain).

The HR team at Southbank Centre is an integral part of the business.  Our HR Director is part of the Executive team and we operate a business partnering model which ensures that we understand the organisation’s operations, strategy and priorities. 

We are a London Living Wage employer and are proud of our commitment to making Southbank Centre a great place to work, and of our award-winning diversity and inclusion strategy.

We are looking for an HR Business Partner.  The postholder will work closely with their assigned teams to understand issues and develop solutions across the full remit of HR activities including resourcing, change management, reward, learning & development and employee relations. They will work with our Diversity and Talent Development Manager to develop and implement diversity, talent and learning & development initiatives in their teams, and will lead on assigned HR projects.

The ideal candidate will be CIPD qualified with a sound understanding of employment law and HR best practice and experience of partnering with leaders and managers to achieve business objectives through HR activities. 

Experience of successfully influencing senior leaders is essential, as is experience of managing or playing a key part in change management projects. 

Experienced in generating, interpreting and presenting HR analytics to drive insights and tangible action, you have strong communication skills and the ability to build great relationships at all levels of the organisation. 

The ability to think flexibly to provide pragmatic solutions to problems is essential, as are excellent project management and time management skills.

We present work for everyone and we welcome applications from everyone. We particularly welcome applications from people from a BAME background or those who are Deaf or disabled as they are currently under-represented in our workforce. 

If you wish to discuss reasonable adjustments for this role please indicate this on your application form and we will be in touch with you.

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. 

We offer a stimulating and professional environment in which to work - and the pace and scale can be breathtaking. This is a remarkable place to work and our people require the ability to work in The Southbank Centre Way - to think, act and learn with speed and agility.

Contract:  Permanent
Closing date for applications:  Wednesday 19 June 2019, 23:45
Interviews: w/c 24 June 2019

We reserve the right to close the advert early if enough applications are received.

Job Objectives

•    To partner with senior managers within Southbank Centre, to fully understand the operation, strategy and priorities of the business in order to identify targeted and effective HR solutions.
•    To act as the primary interface with assigned business areas in understanding issues and needs and to provide advice on all aspects of HR including resourcing, change management, reward, learning & development and employee relations.  
•    To establish influential working relationships with key stakeholders including Directors, managers, union colleagues, peers and others as appropriate.

Main Responsibilities

•    To act as a Business Partner for specific business areas, ensuring HR good practice and establishing effective relationships with key staff and bringing key insights to people matters.
•    To act as a coach to leaders within assigned business areas in raising awareness of expected leadership behaviours.
•    To lead on HR project work to enable the organisation to meet its overall business objectives and to drive improvements to the service offered by the HR department.
•    To contribute to the development of HR strategy as part of the HR team and to take responsibility for implementing this within assigned business areas.
•    To advise on and implement all HR policies and procedures, ensuring legislative requirements are met.  To keep up-to-date with changes in employment law and industry best practice.
•    To champion and support managers with the performance review process to ensure a culture of high performance.
•    To effectively manage and advise on the recruitment process within assigned business areas, ensuring that the best service, and value for money is achieved, focusing on Southbank Centre’s key strategic objective to increase the diversity of its workforce.
•    To be responsible for learning and development within assigned business areas.
•    To ensure that the HR Information System is kept up to date for assigned business areas and to contribute to the continuous improvement and development of HR processes.
•    To be responsible for the production of management information for business areas to support HR and business objectives.
•    To advise leaders within assigned business areas on effective department structures, work patterns, remuneration packages, staff costs and contractual relationships.
•    To design, develop and implement new HR and employment policies and procedures when requested.
•    To ensure that employee relations matters are dealt with robustly and pragmatically, coaching both line managers on approaches for managing people scenarios advising on correct process and policy.
•    To maintain an up to date knowledge of external trends, HR best practice and the business operating environment, through sources such as publications, conferences and networks as well as developments within the HR professional field.
•    To line manage HR team members as required.

Person Specification

•    CIPD fully qualified, ideally Chartered MCIPD status
•    Practical understanding of the HR business partner concept, with experience of partnering with leaders and managers to achieve business objectives through HR activities
•    Experience of working in partnership with and influencing senior decision-makers
•    Strong knowledge and demonstrable experience of applying employment law, HR policies, principles and procedures
•    Experience of taking initiative to resolve complex matters
•    Experience of either managing or playing a key role in restructures and change management projects
•    Experience of generating, interpreting and presenting HR analytics to drive insights and tangible action
•    Sound project management skills, understanding how to scope and track project delivery and ensuring identification of key benefits and management of risk
•    Excellent communication skills with the ability to develop strong working relationships with people at all levels of the organisation, and excellent stakeholder management skills
•    Pragmatic and flexible approach to problem-solving
•    Good people management and development skills and experience
•    Excellent organisational and time management skills with the ability to manage a varied workload
•    Commitment to undertaking continued professional development
•    Ability to demonstrate an understanding of and commitment to the role that diversity and inclusion play in the activities of the Southbank Centre as a whole and in the work of this particular job.
•    Experience of staff consultation/working with trade unions
•    Experience of implementing people strategies to increase workforce diversity
•    Enthusiasm for and empathy with Southbank Centre’s purpose and vision

The Southbank Centre Way is a framework that sets out how we want our people to work together, enjoying what we do. It describes the qualities that drive our ability to inspire, provoke and transform lives and illustrates behaviours that make Southbank Centre a warm and welcoming destination in which to work, perform or visit.

The language that forms the Southbank Centre Way comes from the people who work here. We have captured their words to help everyone we work with understand us.

We believe it is vital for our staff to display these qualities and behaviours for us to be the world class organisation we aspire to be and we will be looking for these attributes as part of our selection process for this role.

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