Senior Lending Product Manager- London- £85000

Senior Lending Product Manager- London- £85,000

Overall objectives of the job:

  • Responsible for the development and execution of the product strategy, including strategic objectives, product design, pricing & end-to-end process design in line with the banks overarching customer value proposition and core principles
  • Responsible for the all aspects of product performance including volumes, operational and compliance performance, profitability and monitoring and reporting
  • Work in partnership with the bank's operational, technology and customer facing areas in all aspects of the product life cycle design and execution
  • Liaise with other key functional areas to ensure appropriate management of all associated risks: Finance, Legal, Compliance, Risk and Treasury
  • Have a solid understanding of Business and Personal lending products and an understanding of new product development, performance analytics, pricing and funding strategies, forecasting and planning (working closely together with the Finance team)


Qualifications Required:

Background and experience necessary:

  • Extensive experience managing lending products and processes
  • Demonstrated track record of effectively working within a project
  • Understanding of product drivers and ability to balance risk and commercial drivers
  • In depth knowledge of financial products, particularly lending products and related industry and regulatory developments
  • Excellent communication skills and gravitas to operate credibly at a senior level
  • Collaborative leadership skills
  • Self-motivated individual with a 'can do' attitude and ability to energise others
  • Strong organisational skills and attention to detail
  • Strategic interest and vision

Principal duties and responsibilities:

Manage all aspects of product management including:

  • Product design - development of product portfolio to anticipate/respond to customer and market demand, industry trends and regulatory change
  • Pricing strategy - develop and implement pricing strategies for new and existing products aligned with and in support of customer strategies
  • End-to-end process management - working with all contributors to the value chain manage the underlying processes that support the product delivery
  • Manage suppliers relationships with all parties including third parties in line with the banks contract framework
  • Compliance of products - ensure at all times with the support of the compliance and legal teams that the products meet all regulatory standards and are within the internally set risk appetite Ensure appropriate engagement and sign-offs by governance stakeholders at all times
  • Product performance - manage the performance of products, tracking and responding to performance trends
  • Develop appropriate MI to support performance management
  • Undertake regular competitor and market analysis producing regular written and verbal updates to Senior management. Using the analysis to make recommendations on the banks lending product suite including new products and changes to existing products. All recommendations supporting the banks customer value proposition.
  • Work closely with the process improvement programme in the design and build of product related end -to-end processes, policies and procedures
  • Report regularly to the Management committee on the product performance and strategy
  • Incorporate feedback and input from customers and other departments on product strategy and find ways to expand product reach
  • Act as Project Sponsor and a member of Steering for projects
  • Issue management and resolution and completion of any root cause analysis to ensure likelihood of repetition is both understood and where possible reduced
  • To become a subject matter expert of scheme rules where applicable and any emerging payment scheme developments
  • Lead product initiatives to deliver a simple, integrated and responsive customer experience, including process improvements; identify customer pain points and work with key stakeholders to deliver product and service improvements
  • Represent the bank at relevant industry forums e.g. UK Finance, ensuring developments are widely disseminated and understood by the impacted business areas

Senior Lending Product Manager- London- £85,000

Please ask for Daniel Wright when calling about this role and send cv's through to

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