Director - HR Transformation

People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business. This team helps to transform the performance of organisations by changing the way people are led, managed and developed.

We do this by focusing on two key areas – delivering the people agenda on large scale, complex, transformational change programmes and transforming the HR function.
We work with clients across all sectors, including Corporates, Financial Services, Government & Public Sector and National Markets.

At KPMG, we are also working with our clients to help them understand how technology can drive business performance.
Within People Consulting, we embed our expertise of cloud-based technologies, big data & analytics and digitalisation into everything we do. Working with our key strategic partners, our investment in technology-enabled transformation continues at pace.

We have six key capabilities that work across the sectors:
Behavioural Change Management, Learning, Organisation Design for Performance, Talent Management, Workforce Intelligence and HR Transformation & Technology.

At its core, this is a real opportunity to build thought leadership and influence within a fast-growing business area.

Team Description:

The Financial Services People Consulting (FS PC) practice in the UK is growing, as we work to help companies deal with an increasingly complex world; and the FS PC team is at the forefront of this growth working with many Retail and Investment Banks, Insurance firms (Life and General) and Investment Management organisations.
Our five key proposition areas are:

HR Transformation

Learning Solutions

Organisational Transformation

Risk and Conduct Change

Workforce Transformation

Job Description:

The Role

We are seeking an FS People Consulting Director with experience of leading the delivery of HR Transformation including, HR strategy, HR Operating Models, Process Design, Governance and Technology.
They must also have proven experience working on and/or leading large-scale HR Transformation work-streams or projects within Financial Services.
This is a high profile role in the team, with responsibility for the successful execution of complex projects across a wide number of accounts; requiring a balance of business development / sales origination, client delivery and leadership.

The successful candidate must have experience across all the following areas:

HR Assessments:
Running HR Assessments which review the current operating environment with the objective to identify the issues and opportunities for improvement

HR Strategy Alignment & Planning:
Leading engagements, setting expectations for project scope, timing, resources, and outcomes in line with defining the HR strategy

Service Delivery Model:
Implementing a Service Delivery Model which includes roles, responsibilities, span of control within HR, governance structures, HR Shared Services strategy, development and set up

HR Technology and Strategy:
Awareness of HR technology and how it supports and impacts HR service delivery

HR Service Delivery Model:
Experience of leading an HR cloud system implementation is desirable but not essential

Business Case and Roadmap:
Building the business case to demonstrate a value proposition for senior management to make a decision to move forward projects

The FS People Consulting Director will:

Work closely with Partners and Directors across Management Consulting to drive business growth and deliver outstanding client work; and be the face of FS PC within the FS Market

Lead the senior level conversations on the People Consulting agenda with our FS clients

Drive the focus on HR Transformation including HR strategy & vision, HR operating models and Powered HR

Lead the business development and sales initiatives including bid, proposal and contract / commercial negotiations with our FS clients

Take a significant role in the growth of the team and wider practice, sharing knowledge and supporting the development of team members.

Required Skills

The successful candidate will:

Be credible and confident building new relationships at leadership level

Have established themselves in the market place as an SME in HR Transformation

Demonstrate capability in one or more of the following areas: Behavioural Change Management; Organisation Design; Talent and Workforce Optimisation

Demonstrate a proven track record on leading large and multi-disciplinary teams

Coach and develop team members to ensure excellent client delivery whilst also enabling their career development

Be able to generate thought leadership, delivering strong viewpoints in the market to both create new thinking and drive new business opportunities

Have a sales focus, and generated revenue in the region of £3 million per year

Have excellent personal, written and oral presentation skills with ability to influence senior stakeholders (of all organisational levels)

Demonstrate strong commercial awareness evidenced by an ability to identify business opportunities.

In addition, we will be looking for someone who is a natural team player with a strong focus and flair for people development and team leadership.
Finally, the candidate should have strong commercial acumen, hunger to learn and develop and be able to thrive in a fast paced working environment.

Sector Knowledge and Qualifications:

FS consulting experience is critical

Insurance and wholesale knowledge and experience, would be desirable

Qualifications such as: CIPD, Occupational Psychology, MBA, Prince2 and Coaching would be beneficial but not essential.

For more information on this role or to apply please click the apply button on Changeboard.


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