Learning and Development Associate

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Learning & Development Associate
£12 - £14 per hour PAYE

2 month interim
Hertfordshire
Start date; ASAP

Multinational Construction Business

A brilliant opportunity for a Learning and Development (L&D) Administrator/ HR Administrator with L&D experience, to join a large, successful and friendly organisation.

Reporting to the Learning & Development Service Delivery Manager, the successful Learning and Development Associate will strive to deliver a customer focused L&D service to the business through the HR help-desk and Learning Centre and to be responsible for the organisation, co-ordination and recording of a diverse range of L&D activities.

Responsibilities include:

  • To be the first point of contact for all line managers and employees on any L&D related queries via the HR help-desk and the Learning Centre

  • Ownership of arranging and booking training courses

  • To be an Ambassador of the L&D department and to be able to articulate and demonstrate to employees how to access resources for developmental purposes.

  • To assist in managing the resources including the Training Rooms, Database, cataloguing new resources, managing overdue loans and periodic stock takes.

  • Processing Training Course Attendance Logs and recording & distributing Certificates.

  • Liaising with the Procurement & Finance teams with regards to raising Purchase Orders & processing Invoices relating to the booking of training courses.

  • Maintaining relationships with internal & external suppliers.

  • Actively contribute towards the plan to improve the service offering within the L&D team through continuous improvement.

  • Participation in project work as and when required.

Skills/Experience required:

  • At least 1 years' experience within an L&D environment with a particular focus on customer service, query resolution, process administration and L&D systems

  • Experience of all MS Office packages

  • Strong communication and customer service skills

  • High level of attention to detail and accuracy

  • Good planning & time management skills enabling the prioritisation of multiple activities

  • Ability to work within a process driven environment and deliver to tight deadlines

  • Highly motivated to deliver with ability to work under pressure

  • Able to work using own initiative but also as part of a team

This position is to start ASAP, initially on a temporary basis. There is free parking onsite or is easily accessible from Rickmansworth or a free shuttle Watford Junction train stations.


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