Learning & Development Associate
£12 - £14 per hour PAYE
2 month interim
Start date; ASAP
Multinational Construction Business
A brilliant opportunity for a Learning and Development (L&D) Administrator/ HR Administrator with L&D experience, to join a large, successful and friendly organisation.
Reporting to the Learning & Development Service Delivery Manager, the successful Learning and Development Associate will strive to deliver a customer focused L&D service to the business through the HR help-desk and Learning Centre and to be responsible for the organisation, co-ordination and recording of a diverse range of L&D activities.
To be the first point of contact for all line managers and employees on any L&D related queries via the HR help-desk and the Learning Centre
Ownership of arranging and booking training courses
To be an Ambassador of the L&D department and to be able to articulate and demonstrate to employees how to access resources for developmental purposes.
To assist in managing the resources including the Training Rooms, Database, cataloguing new resources, managing overdue loans and periodic stock takes.
Processing Training Course Attendance Logs and recording & distributing Certificates.
Liaising with the Procurement & Finance teams with regards to raising Purchase Orders & processing Invoices relating to the booking of training courses.
Maintaining relationships with internal & external suppliers.
Actively contribute towards the plan to improve the service offering within the L&D team through continuous improvement.
Participation in project work as and when required.
At least 1 years' experience within an L&D environment with a particular focus on customer service, query resolution, process administration and L&D systems
Experience of all MS Office packages
Strong communication and customer service skills
High level of attention to detail and accuracy
Good planning & time management skills enabling the prioritisation of multiple activities
Ability to work within a process driven environment and deliver to tight deadlines
Highly motivated to deliver with ability to work under pressure
Able to work using own initiative but also as part of a team
This position is to start ASAP, initially on a temporary basis. There is free parking onsite or is easily accessible from Rickmansworth or a free shuttle Watford Junction train stations.