Admin Supervisor (Office Manager)

Main Purpose of Role

To provide day-to-day management of the Administration Team across two sites. To deliver a robust end to end Administration service in a timely and efficient manner and ensure that agreed targets are achieved. To provide daily support and guidance to the Administrators and liaise with wider HR Team to ensure smooth running of HR department administration activities.

Key Accountabilities

  • Supervision of Administration staff on a day-to-day basis
  • Effectively manage team holiday rota to minimise disruption to the HR service provided
  • Conduct regular admin team meetings and 1-2-1's with HR Administrators
  • Monitor full work flow of HR Administration team, providing real-time reporting
  • Ensure all employee information is managed in a timely and accurate manner
  • Maintain the highest level of data integrity by handling all employee and company information with sensitivity and absolute confidentiality
  • Ensure HR Administration processes & procedures kept up to date with changes and improvements.
  • Acting as the first point of contact for employees and internal stakeholders, you will represent the HR department in a friendly, professional manner

Delivery of the following HR Administration activities;

  • Management of all general incoming/outgoing communications
  • Maintenance of HR reports to ensure the smooth running of the department
  • Maternity/paternity leave administration
  • Employment and mortgage references
  • Processes amendments to employee terms and conditions, ensuring changes are communicated to the employee and payroll and the HR system and trackers are updated accordingly
  • Supports the provision of all occupational health services
  • Forwards all payroll related paperwork to the payroll function within the specified time frames
  • Prepares and issues offer letters/contracts of employment
  • Processes starter administration for all new employees and internal transfers
  • Processes leaver information, including organising and calculating final entitlements, archiving all personnel records, informing all relevant parties
  • Implement and monitor evolving SLA's and identify continuous improvement opportunities
  • Liaise with wider HR Team to ensure internal customer needs are met
  • Ensure that all tasks are completed in accordance with the business Health & Safety regulations
  • Attend internal meetings where requested

Management of a minimum of 2 Administrators

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