HR Services Manager - Birmingham

HR Services Manager



My client is a small but growing financial services organisation, situated in central Birmingham. They serve a specific client group with branches across the UK and offer a premier service with focus on customer centricity.

We are looking for a HR Service Manager to look after transactional processes across the full HR Life-cycle, ensure their outsourced Payroll is processed efficiently and deal with some lower level Employee Relations queries. You will line manage a HR Assistant.

Sitting within a HR team with centres of excellence, you will liaise with HR Business Partners, Recruitment and L&D to ensure that processes for these specialisms fully support a strategic HR team.

This business has recently implemented a new HR System and there is an opportunity in this role to add real value through identifying improvements which will create efficiency.

We are looking for a HR Shared Service professional with significant experience managing operational HR processes.

You will have:

  • Significant experience within HR Shared Services environments and able to model best practice.

  • A background in Financial Services (or Professional Services) with knowledge of applicable regulations.

  • A love of being 'hands-on' but also able to identify and implement continuous improvements.

  • Experience in a role where you have liaised directly with Senior Management

  • Experience managing outsourced Payroll

  • Able to manage some lower level Employee Relations queries

  • CIPD qualification

Similar searches: Permanent, West Midlands, Shared Services