Operational Pensions Manager

Opportunity to work within a global brand in their UK benefits team. This is a great interim project with a FTSE 100 business.

Client Details

FTSE 100 Business

£15 billion pension scheme

80.000 members

5 pension plans covered


This is a member/vendor facing role, adding extra headcount during a busy period. Key responsibilities include -

  • Responsible for the service delivery of the outsourced UK Pension Plans.

  • Responsible for the service delivery of the outsourced IFAs and Retired Staff Association (RSA) vendors.

  • Drive performance of the outsourced vendors against agreed Key Performance Indicators and Service Performance Management Levels.

  • Actively manage, monitor, review and continuously improve service delivery and processes with the outsourced vendors.

  • Partner with your benefits peers and the Reward COE to contribute to and influence strategic decision making as appropriate.

  • Lead the proactive implementation of operational solutions to support strategic or legislative change.


The successful candidate will have demonstrable evidence of -

  • Key Business Stakeholders:- Support and effectively communicate with key Stakeholders within the business including HRBLs and HRSDs to explain the operational impact of business decisions and work collaboratively to find operational solutions where appropriate.

  • Internal Resource Management: Support the relationships with Reward CoE, Trustees, internal functions and external advisers to effectively collaborate and manage the plans.

  • Communication: ensure that all pension information on the GSK Intranet and external administrators' WEB sites accurately reflects GSK pension plans and processes

  • Technical Support: Strong technical knowledge and understanding of the UK plans. Provide technical pensions support to senior GSK employees and to the GSK HR community

Job Offer

Operational Pensions Manager
6 months
£400/day ltd
West London
FTSE 100 business

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