- Growing Organisation
- International Remit
About Our Client
When J.K. Rowling founded a charity to end the institutionalisation of children, she named it after the light-giving spell in her award-winning Harry Potter books. Her ambition was that Lumos would shine a light on the lives of the millions of children in orphanages and institutions round the world and offer evidence-based solutions to institutionalisation. At Lumos, we are dedicated to helping families bring their children home. We do this by encouraging international donors, governments and communities to redirect funds from orphanages to health, education and social services, so that children can be raised in loving families. We ensure that the professionals looking after the world's most vulnerable children are provided with the training and resources they need to deliver high-quality care and support.
Partnering across the organisation to provide both strategic and operational HR advice and support to Lumos's global locations. Oversight and responsibility for Lumos team members in locations outside of the UK as well as management of the start-up phase for new jurisdictions. Partnering with the international expansion team, country offices and regional hubs the role will support international managers and leaders to deliver strong organisational performance through our people.
This role will also oversee and lead on a number of HR areas and projects including international learning and development, international reward and benefits, employee engagement and collaboration internationally, international HR handbook and country HR set up guide, to support Lumos as it achieves its plans for international growth. The role would suit someone able to dive into both strategic and operational requirements.
- Support line managers in developing and delivering their resourcing plans, including consideration of appropriate structures, effective change management, succession planning and internal career development.
- Oversee the reward and benefits provision for the Lumos international country offices and regional hubs, including establishing appropriate reward structures and systems for new countries, the annual reward review, reward benchmarking, exploring appropriate reward and benefits options for employees and different methods to communicate reward.
- Lead on the development and delivery of an improved induction approach for all Lumos employees internationally, partnering with the UK-based HR team to ensure global consistency
- Oversee all elements of performance management for the Lumos international country offices and regional hubs; including the process to set goals and objectives, mid-year reviews and informal check ins, through to the formal year end appraisal process, including reviewing and refreshing the process and tools as required.
- Identify opportunities to develop, improve and effectively implement HR policies, procedures, processes and tools as required to meet Lumos needs as it grows internationally. In conjunction with the HR Director UK HRBP, develop a global staff handbook and new country HR set up guide, which can be adjusted as required to meet different country legal frameworks.
The Successful Applicant
- Excellent communication skills in English (verbal and written), with the ability to provide clear and effective advice on a range of people issues. An additional language would be of significant benefit with a preference for either Spanish or French
- Experience of developing global HR policies and procedures and implementing these internationally.
- Proactive, adaptable and resourceful with a pragmatic, solution focused approach to people issues.
- Good coaching and mentoring skills and an approach that builds capacity rather than dependency
- International experience in operational HR across multiple countries ideally including experience in at least 2 of the following regions: Africa, Asia, the Middle East, Latin America and the Caribbean, Europe.
- Able to work independently and on own initiative, making informed and sensible judgements as well as working as part of a wider team.
- Seen as a credible source of advice and experienced in effectively resolving complex HR matters.
- Experience of working in multi-cultural environments with the ability to build relationships with people from a variety of backgrounds and cultures and an appreciation of how different cultural, legal and labour market influence people management practices
- Experience of or interest in development or humanitarian issues.
- Experience of managing and effectively delivering change and OD initiatives in a complex organisation.
- Willing and able to travel internationally regularly. Occasional travel to high risk areas may also be required.
What's on Offer
£40,000 - £50,000 plus benefits.
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Ref Code: MPTC13955449Z
Closing Date: 26/10/2018