Head of Operations, Recruitment & Registration
- NHS Professionals
- Hemel Hempstead
- £68,800 - £85,100 + bens
- HR Director, HR Operations, Head of HR
- Job Level
- Director / Head / VP
- Contract type
• Opportunity to manage large team
• Opportunity to create real change to sourcing of healthcare professionals
About Our Client
NHS Professionals (NHSP) is the market leader in providing temporary resource to the NHS. They are owned by the Department of Health and currently are working in 55 NHS Acute, Community and Mental Health Trusts across England, helping the NHS to reduce their reliance on expensive agencies, whilst at the same time developing and improving their own flexible workforce.
Working in partnership with NHS Trust clients, NHS Professionals provides a service that combines intimate understanding of the Trusts temporary and flexible workforce requirements with the reliability, quality and value for money that only a managed service can offer. The scale of the operation is well beyond any other organisation with more than 100,000 general and specialist nurses, doctors, midwives, administrative and other healthcare professionals have registered to work flexibly through NHSP
NHS Professionals are leading the healthcare sourcing market and are continuously developing their offering to the NHS. They are growing the numbers of temporary workers they provide by creating innovative solutions to sourcing and securing the best talent available. Last year this translated into 47,000 Flexible Workers added to the Bank in 55 NHS Trusts utilising different attraction methods and incentives.
An exciting time to join NHS Professionals as they embark on a new transformational programme that will deliver more recruitment solutions and value than ever before. This is a critical, operational leadership role within the organisation where you would have scope to shape the team and the function into something which will add significant value to both NHSP and the NHS.
You will be responsible for ensuring high level and consistent delivery of all operational process and systems related to all Registration & Recruitment activities
Key aspects of the role include:
Operations Management - Responsible for the operational management & delivery of all Recruitment and Registration Processes within the Head office team with volumes last year of 47,000 candidates registered
Change & Innovation - Responsible for the continuous improvement, evolution and redesign of Recruitment and Registration processes both strategically and operationally to drive improvements in Time per Hire, Compliance, and Best practice Recruitment processes
Customer Service/ Engagement - Lead and develop key initiatives to drive improved customer service and engagement
Systems and Technology - Responsible for the successful implementation of all new systems changes and technology developments that impact Recruitment and Registration as part of the transformation programme by working closely with the technology team
Leadership - Leading and managing a team of 50 through 4 direct reports
This is a high profile role with real exposure to the senior leadership team that really will help transform how the NHS sources its healthcare staff for the years to come.
The Successful Applicant
To be successful in this pivotal role you will need to be a proven operational leader of large teams and be able to demonstrate innovation and recruitment systems development in either a RPO model, a senior role within an agency environment or leading an in-house recruitment function. You will need to be able to present to senior stakeholders (both internally & externally), build strong relationships and constantly challenge systems and practices to ensure continuous development throughout the registration and recruitment function.
What's on Offer
This is a pivotal role and comes with an attractive salary of £68,800 - £85,100 and great benefits. It is also an exciting opportunity to really influence how the NHS sources its talent.
Ref Code: MPTC13953649Z