Learning Business Partner, Human Resources – Manager

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Your opportunity

Our people are our most important asset. Through an increasing use of blended learning solutions we are seeking to deliver a ground-breaking, agile solution that delivers outstanding results and exceeds their expectations. 

Our business partners are the critical two-way link between the business and our Learning and Development teams. As a key member of the team, your role contributes true value to the bottom line and is recognised as essential for short and long-term strategic business planning. 

Your role

Reporting to the Senior Business Partner, you will build trusted advisor relationships with senior managers in your business service line. Using your knowledge and experience of the core HR competencies coupled with your commercial awareness, you will translate your client’s business needs into realistic and achievable plans that reflect the Learning Strategy and deliver impact. It’s a fast paced and changing environment. Working closely with design and Delivery teams you will ensure the business agenda for technical training remains on track and on budget. You will be a role model for collaboration to those around you; influencing, coaching, motivating and challenging



• Building trusted advisor relationships with business stakeholders in the business unit/Competency area. 
• Understanding and driving implementation of a service-line/business unit-specific learning strategy aligned to business and learning CoE strategy. 
• Lead the planning and participation of an annual learning needs analysis in business unit/Competency area, to develop an understanding of the current and future learning needs (including on-going projects, issues, business drivers, etc.), enabling greater clarity around key issues and the development of effective L&D solutions. 
• Inputting into the annual budget process, leading for the business unit/Competency. 
• Representing learning on relevant management committee structures within the business unit/Competency and influencing the agenda to ensure that the learning business case is fulfilled. 


• Bringing an expert view of the business area, and participating in Design & Delivery team projects to ensure business solutions are innovative and practical and aligned to business objectives. 
• As an expert, lead on business unit/Competency projects, and represent the business area into projects for business-driven technical curriculum, sit in design and delivery project meetings to ensure alignment with client needs. 
• Identify and manage/coordinate key business content developers to work within the Design & Delivery construct and ensure end product is fit for purpose and delivered within budget and timeframes. 

Operational excellence 

• Develop and provide meaningful management information to the business unit/Competency for learning consumption and quality/risk purposes and to measure the effectiveness of learning and support the achievement of its goals. 
• Ensuring the business unit/Competency technical learning curriculum, and wider suite of development solutions, remains relevant and is able to adapt to changing business requirements.
• Collaborate closely with D&D teams to ensure the business agenda for technical training remains on track and aligned to the Learning business case goals

Your work, your choice

How long does impact take? How long is a piece of string? How many seconds does a solution contain? How can we possibly tell? After all, impact can be huge or small. Immediate or years in the making. At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. 

We, therefore, carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss alternative arrangements.

London: Full time with opportunities for some home working


Your professional experience

• Degree at a Bachelor level required 
• Professional training / HR development / education qualifications in relevant subject area 
• Experience at manager level and have a proven track record in core HR competencies and exposure to the associated risks. 
• Adept at communicating, influencing, coaching, educating, challenging and managing senior stakeholders. Strong financial management/commercial acumen. 
• Ability to understand and contribute to the effective development of L&D and OD strategies while understanding the implications from a culture, business success and company practice standpoint. 
• The ability to translate client business needs into realistic and achievable plans in collaboration with the learning CoE. 
• The ability to provide coaching, work collaboratively, and consult effectively and independently with senior levels of the organisation. 
• Proven team leadership and management skills and ability to create a high performing, motivating, supportive and collaborative team environment. 
• Well-developed verbal and written communication skills to address diverse organisational stakeholders at all levels. 
• Experience or exposure to project management principles. 

Your service line 

Internal Client Services 
At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal client services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. We impact every area of our business, every day. From solving IT issues quickly and efficiently, to ensuring our people get the best possible training, to guiding colleagues on their tax and pensions. From our centralised hubs in Milton Keynes and Cardiff, we live, breathe and deliver the Deloitte experience. 

About Deloitte

Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. 

What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: North West Europe within a Global firm
UK and Switzerland, Belgium, the Netherlands and the Nordics (Denmark, Finland, Iceland, Norway and Sweden) have combined to create a new Deloitte North West Europe firm on 1 June 2017. This is to support our aspiration to be the undisputed leader in professional services and to increase our global influence and lead in EMEA.
A broader geographical shape will create new career development opportunities, helping us develop the very best talent across the region and the world.

What do we value?
At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have earnt a Top 10 place on the 2017 list of Top 30 Employers for Working Families and to have been in their Top 10 for seven consecutive years. Additionally we received the Working Families Best for All Stages of Motherhood special award in 2016.

Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but we require five leadership imperatives from all of our people:

  • We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
  • We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
  • We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
  • We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  • We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction


Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and registered office at 2 New Street Square, London, EC4A 3BZ. Deloitte LLP is the United Kingdom affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. 


Requisition code: 153475

Similar searches: Permanent, London, HR Adviser, Learning & Development