Client Services Consultant

My client is a global managed service provider and manage recruitment services for some of the biggest names in the world, delivering an end-to-end recruitment solution for them to ensure the smooth sourcing, onboarding, management and reporting of their contingent workforce. They are looking to hire a Client Services Consultant for one of their account who is a global Investment Bank.

Position Summary

The role of a Client Services Consultant is crucial in ensuring the efficient running of service. Based inside the London City offices, you will work closely with representatives from their key corporate functions, taking briefings from hiring managers and liaising with third party suppliers to ensure roles are filled promptly and efficiently.

A typical day may involve briefing suppliers, arranging interviews, discussing candidates with hiring managers and carrying out induction meetings for new starters - so strong organization, good communication and a positive attitude are essential! You will be working with clients and candidates globally, so a consideration of different time zones and working practices is essential.

Skills and Qualifications

  • Strong academic record;

  • Three years of experience working in a relevant area such as recruitment / staffing industry operations, HR or customer service;

  • Good understanding of Agency Workers Regulations and how they apply to contingent workers;

  • International onboarding;

  • Good communication skills;

  • Excellent customer service skills;

  • Working knowledge of a second language is an advantage.

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