My client are one of the largest Oil & Gas companies. They are currently looking for an HR Shared Services Team Lead to join them on a permanent basis.
The successful candidate will be responsible for delivering support services to the HR Business Partner and the wider business. You will also be responsible for the management, development and operation of HR.
This is a new long term role that will in first instance support design and set up of HR Services delivery, take forward the operationalising of HR services, line managing a Tier 2 specialists who process change requests within Foundational processes.
Providing excellent customer service to senior stakeholders in order to increase customer satisfaction
Manage, motivate and monitor the wider team to ensure business objectives are met
Oversee employee development and performance management through monthly one to ones, and yearly objective setting
Carry out the full range of HR administrative processes including those related to recruitment and selection, on-boarding and terminations, contractual variations, sickness absence, and benefit schemes
Optimise the use of the HR system to ensure efficient production of HR data and management information
Monitor service levels, manage on ground operations, respond to service demands as they arise and conduct foundational team quality activities.
Shared service experience
Experience of managing the delivery of a service
Used to handling sensitive information
Advanced excel skills
Ability to analyse, interpret and present information
Experience of writing reports on a HRS or similar database
Project management experience