Senior Manager – People Consulting (Change Management)

KPMG Overview

KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Service Line Information

In KPMG's Management Consulting practice, we don't limit ourselves to either strategy or implementation. Instead, we deliver both - equally well. Indeed, it's this broad capability that's seen us accelerate to become a 1000-strong team in less than five years. Since our creation, we've developed in-depth knowledge of an incredibly broad spread of sectors. 

In People and Change we specialise in organisational development, talent management, behavioural change management and optimising the HR function.

Service Line Group

People Consulting

Job Description


The Team


The National Markets Consulting Team in the UK Midlands Region (principal offices Birmingham) currently consists of over 60 staff. The practice is growing very strongly. We want an experienced Senior Manager who is confident, while working with support, to be a work winner – the role is based in our Birmingham office.


The Role


The role reports to the People Consulting Director based in Birmingham.
People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business. The team focuses on transforming the performance of organisations by changing the way people are lead, managed and developed. We do this by focusing on two areas of the change agenda 1) delivering the people agenda on large scale, complex, transformational change programmes and 2) transforming the HR function. We have five 4 service networks: Business transformation, HR Transformation, Learning and Workforce Optimisation


The People Consulting practice in the UK is growing, as we work to help companies and institutions deal with an increasingly complex world. We are looking for Advisors with proven experience gained across the following areas: 
1)    Behavioural change management - ensuring organisations realise the benefits of large scale change projects by embedding new behaviours and minimising the impact on the organisation during the change 
2)    Organisation development - target operating model development, organisation design, role clarity, performance management, organisational culture, employee development and reward/recognition 
3)    Transforming human resource functions - creating cost effective, integrated HR functions that contribute to the delivery of business strategy 
4)    Talent development - helping clients identify, retain and develop talent 
5)    Performance Management and Reward - designing reward strategies/incentive schemes, and performance management frameworks/processes 
6)    Workforce Optimisation – helping organisations get the most from their workforce, including strategic and operational workforce planning, terms and conditions of employment, TUPE, and reward and incentive management 
As well as working on standalone People Consulting Programmes, we also provide subject matter expertise to Projects led by other areas of KPMG Management Consulting such as Financial Management, Operational Transformation, Information Technology Advisory and Transactions and Restructuring. 
The Person 

The qualifications and skills for these roles are not prescriptive, but successful candidates should have extensive knowledge and skills in behaviour change management and at least 1 other area detailed above. They must also be able to demonstrate their capability, understanding and experience of a significant number of the following:
- Leading business development initiatives including bid, proposal and contract/commercial negotiation , (evidence of a network at around HRD level)
- Responsibility for standalone deliverables that add significantly to the overall success of a project or workstream 
- Commercial awareness evidenced by an ability to identify and grow business opportunities 
- Lead a team of KPMG professionals on client engagements and provide leadership and a shaping delivery approach
- Coach team members to ensure excellent client delivery whilst also enabling their career development 
- Acting as a subject matter expert in advising clients to maximise benefits while reducing risks 
- Managing competing agendas/priorities and establish achievable programmes/projects 
- Qualifications and/or accreditation in one or more psychometric assessments tool 
- Report to and demonstrate diplomacy when managing key stakeholders 
- Use your expertise, knowledge and experience to further develop and promote the core People & Change propositions 
- Take a significant role in the growth of the team and wider practice, sharing knowledge and supporting the development of other team members 

In addition, applicants should be able to demonstrate the following: 
- High levels of personal integrity and be a team player with commercial awareness 
- Strong drive and resilience to overcome challenges or difficult situations 
- Strong communication skills, written and oral 
- Team leadership experience 
- Strong proficiency with PowerPoint and Excel 
- Numeracy and the ability to handle complex date and analysis


Qualifications including CIPD, CIMA, MBA and Prince2 would be beneficial but not essential. 

Experience and Background 

The experience and background for these roles are not prescriptive, but successful candidates are likely to be able to demonstrate many of the following: 

- Experience of working for a major advisory business 
- Experience helping re-structure HR functions / teams to deliver a more optimised service; with deep, hands-on experience of HR (e.g. developing and delivering a workforce plan, target operating model etc) 
- Using knowledge, expertise and experience to support the development People and Change propositions 
- Responsibility for standalone deliverables that add significantly to the overall success of a project or workstream 
- Passionate about your discipline with a history of continuous learning 
- Commercial awareness evidenced by an ability to identify business opportunities 
- Comfortable with ambiguity and flexible in approach 
- Drive and resilience to overcome challenges or setbacks 
- Strong communicator able to build lasting client relationships


Recognising and Motivating you

If the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally. 

‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Intelligent Working

While some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands. 

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a disability

KPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 years in the Top 25. We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG. 

Returning to work after a break

At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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