Director - HR Transformation

KPMG Overview

KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Service Line Information

In KPMG's Management Consulting practice, we don't limit ourselves to either strategy or implementation. Instead, we deliver both - equally well. Indeed, it's this broad capability that's seen us accelerate to become a 1000-strong team in less than five years. Since our creation, we've developed in-depth knowledge of an incredibly broad spread of sectors. 

In People and Change we specialise in organisational development, talent management, behavioural change management and optimising the HR function.

Service Line Group

People Consulting

Job Description


In KPMG's Management Consulting practice we don't limit ourselves to either strategy or implementation. Instead, we deliver both - equally well.  Indeed, it's this broad capability that's seen us accelerate to become a 1000-strong team in less than five years.  Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day.  No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives.  There really is a place for you here.

People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business. This team helps to transform the performance of organisations by changing the way people are led, managed and developed.  We do this by focusing on two key areas – delivering the people agenda on large scale, complex, transformational change programmes and transforming the HR function.  We work with clients across all sectors, including Corporates, Financial Services, Government & Public Sector and National Markets.

At KPMG, we are also working with our clients to help them understand how technology can drive business performance.  Within People Consulting, we embed our expertise of cloud-based technologies, big data & analytics and digitalisation into everything we do. Working with our key strategic partners, our investment in technology-enabled transformation continues at pace.

We have six key capabilities that work across the sectors:  Behavioural Change Management, Learning, Organisation Design for Performance, Talent Management, Workforce Intelligence and HR Transformation & Technology.

At its core, this is a real opportunity to build thought leadership and influence within a fast-growing business area.

Team Description:

The Financial Services People Consulting (FS PC) practice in the UK is growing, as we work to help companies deal with an increasingly complex world; and the FS PC team is at the forefront of this growth working with many Retail and Investment Banks, Insurance firms (Life and General) and Investment Management organisations.  Our five key proposition areas are:

  • HR Transformation
  • Learning Solutions
  • Organisational Transformation
  • Risk and Conduct Change
  • Workforce Transformation


Job Description:

The Role

We are seeking an FS People Consulting Director with experience of leading the delivery of HR Transformation including, HR strategy, HR Operating Models, Process Design, Governance and Technology.  They must also have proven experience working on and/or leading large-scale HR Transformation work-streams or projects within Financial Services.  This is a high profile role in the team, with responsibility for the successful execution of complex projects across a wide number of accounts; requiring a balance of business development / sales origination, client delivery and leadership. 

The successful candidate must have experience across all the following areas:

  • HR Assessments: Running HR Assessments which review the current operating environment with the objective to identify the issues and opportunities for improvement
  • HR Strategy Alignment & Planning: Leading engagements, setting expectations for project scope, timing, resources, and outcomes in line with defining the HR strategy
  • Service Delivery Model: Implementing a Service Delivery Model which includes roles, responsibilities, span of control within HR, governance structures, HR Shared Services strategy, development and set up
  • HR Technology and Strategy: Awareness of HR technology and how it supports and impacts HR service delivery
  • HR Service Delivery Model: Experience of leading an HR cloud system implementation is desirable but not essential
  • Business Case and Roadmap: Building the business case to demonstrate a value proposition for senior management to make a decision to move forward projects

The FS People Consulting Director will:

  • Work closely with Partners and Directors across Management Consulting to drive business growth and deliver outstanding client work; and be the face of FS PC within the FS Market
  • Lead the senior level conversations on the People Consulting agenda with our FS clients
  • Drive the focus on HR Transformation including HR strategy & vision, HR operating models and Powered HR
  • Lead the business development and sales initiatives including bid, proposal and contract / commercial negotiations with our FS clients
  • Take a significant role in the growth of the team and wider practice, sharing knowledge and supporting the development of team members.


Required Skills

The successful candidate will:

  • Be credible and confident building new relationships at leadership level
  • Have established themselves in the market place as an SME in HR Transformation
  • Demonstrate capability in one or more of the following areas: Behavioural Change Management; Organisation Design; Talent and Workforce Optimisation
  • Demonstrate a proven track record on leading large and multi-disciplinary teams
  • Coach and develop team members to ensure excellent client delivery whilst also enabling their career development
  • Be able to generate thought leadership, delivering strong viewpoints in the market to both create new thinking and drive new business opportunities
  • Have a sales focus, and generated revenue in the region of £3 million per year
  • Have excellent personal, written and oral presentation skills with ability to influence senior stakeholders (of all organisational levels)
  • Demonstrate strong commercial awareness evidenced by an ability to identify business opportunities.

In addition, we will be looking for someone who is a natural team player with a strong focus and flair for people development and team leadership.  Finally, the candidate should have strong commercial acumen, hunger to learn and develop and be able to thrive in a fast paced working environment. 

Sector Knowledge and Qualifications:

  • FS consulting experience is critical
  • Insurance and wholesale knowledge and experience, would be desirable
  • Qualifications such as: CIPD, Occupational Psychology, MBA, Prince2 and Coaching would be beneficial but not essential.


Recognising and Motivating you

If the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally. 
‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Intelligent Working

While some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands. 

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a disability

KPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 years in the Top 25. We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG. 

Returning to work after a break

At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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