ER Manager

My client provides a world class ER Helpdesk service to our Operational Management teams across our their stores and hotels.

The team works towards improving Employee Relations outcomes by providing expert insight and guidance, and work across a busy telephone line and email inbox. As Team Leader, you'll be confident to lead from the front, get to grips with our diverse business swiftly and have your finger on the ER pulse to provide informative insight to our HR community, based upon the collation of accurate and robust data.

You will supervise a team of 12 ER advisors and reporting into ER and Policy Manager.

What will you be doing:-

As an expert in either Employee Relations, Employee Policies or HR Advisory; you will be equipped to ensure managers feel supported and are empowered with best practice guidance in escalated employee relations matters.

Leading from the front, you will build a credible reputation within your new team swiftly and build trust within the wider HR leadership team based upon sound insight and a professional approach.

Backing your team, you'll be able to diffuse calls of a difficult nature and ensure advice is based on current employment law, company policy and applied in a commercial and common sense way.

Job Requirements -

As an expert in Employee Relations (EP/ER/HR Advisory), you also have experience of leading, coaching and motivating a high performing team.

Confident with data, you can deliver meaningful insight from the analysis and interpretation of our people data

You can draw relevant insights from information to allow you to effectively partner with HR colleagues and enable them to act upon it.

You'll have an abundance of experience in managing stakeholders balanced by a passion for driving a high performance culture

Enthusiastic about change, you will support your leadership structure on a journey of continuous improvement to up-skill people, create agile ways of working and effectively use systems.

If the above sounds like you - please contact me on 02030312468,

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