Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.
Purpose of Role
To act as the primary point of contact for your assigned internal clients and delivering an outstanding HR service. Also acts as a key facilitator and enabler of the matrixed organisation and a driver of change.
Major Functions / Accountabilities
Strategic partner to segment leaders:
-Forge strong working relationships with internal clients (see ‘Internal clients’ below) and other key leaders in the segment;
-Develop deep understanding of the client group (what they do, the commercial levers, their strategic priorities, business development plans, pipeline of potential work etc.);
-Attend, and contribute to, Segment Leadership meetings;
-Provide support, trusted advice and challenge to clients.
Determine and ensure delivery of segment HR priorities:
-Extrapolate the segment strategy into people priorities for the segment;
-Analyse management information to diagnose issues and to generate segment insight;
-Work with the BU HR Lead to produce and deliver the overarching people priorities for the Business Unit;
Delivery of OD/change projects:
-Lead and implement HR projects / change initiatives to support KPMG’s people strategy and the BU people plan;
-Act as a role model and influencer for change initiatives, proactively driving the People Function forward using a range of change management techniques.
HR calendar activities for Director staff:
-Drive the performance management and promotion cycles for A grade staff in the segment and ensure that the process is consistently undertaken in accordance with the KPMG guidelines;
-Work with the BU HR Lead and the Reward team to manage the delivery of the salary and bonus review cycle for A grade staff in accordance with the functional and KPMG guidelines.
-Function-agnostic people activities in the BU, e.g. diversity action plan, talent agenda
-Prepare paperwork for, and attend, talent review meetings;
-Work with the HR Lead to manage the partner and director talent pipeline for the segment;
-Champion KPMG’s culture, values and D&I agenda in all activities;
-Collate and analyse Calendar activity returns from all functions and segments to produce BU-wide picture.
-Proactive collaboration with HR colleagues to facilitate and enable the matrixed organisation:
-Liaise with Function HRBP colleagues to communicate the segment strategic priorities and requirements and to understand their challenges.
-Liaise with the other Segment HRBPs in the Business Unit to share best practice and to drive consistency.
-Liaise with CoE and PeopleCentre teams to provide a seamless service to the client group and to ensure HR policy is implemented consistently and effectively.
Coach HRBP colleagues and others within the People Function, e.g. colleagues within the PeopleCentre.
Key Metrics & Measures
-Delivery of projects / change initiatives (timeliness and quality)
-Successful completion of HR Calendar activities for A grade staff
-Staff engagement, GPS/Pulse score for segment
-A grade attrition for segment
-Diversity and inclusion targets for segment
-Feedback from HR colleagues
Key Behaviours & Skills
-Deep and broad HR knowledge (CIPD qualification or equivalent)
-Demonstrable commercial acumen
-Strong client relationships skills and influencing skills to establish credibility
-Strong collaboration skills, understanding how to operate in a complex matrixed organisation
-Demonstrated ability to evaluate and manage conflicting priorities in a fast paced environment with senior level leaders
-Project management experience of large scale / cross-functional activities
-Knowledge and use of a range of change management techniques
-Analytical and problem-solving skills and strong delivery focus
-Strong mind-set for continuous improvement and meeting or exceeding client expectations
-Management, coaching and mentoring skills
-Excellent IT skills (advanced Excel and Powerpoint)
At KPMG, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients and our communities.
We’re at our best when you’re at your best; that’s why we’ve created ‘Our Deal’ and ‘The Academy’. Our Deal is the way we speak about the colleague experience and the expectations we have of our people. We expect the best from our people and in return we provide a stimulating, collaborative environment where each person can reach their extraordinary potential. Through ‘The Academy’, you’ll have access to communities which will support and develop you so that you build your skills and career. From introducing secondment programmes to preferential banking, and student loan payments to your birthday off, we’re making sure that our people have an amazing experience.
While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a balanced lifestyle. We offer part time roles with flexible working arrangements which could include, annualised hours, early or late starts to fit around other commitments, shorter working days etc. We are happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest and, as part of the recruitment process, we can put you in touch with people who work flexibly.
Applying with a Disability
KPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that all candidates are treated fairly throughout the Recruitment Process. Should you be successful after the initial application stage, please discuss with your recruitment contact any reasonable adjustments to our Recruitment Process that you may require.
KPMG's commitment to diversity
KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 years in the Top 25. We pride ourselves on being a place where your individuality is valued; you can be yourself and still achieve your potential. We believe that your individuality helps us to deliver the best results to our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG by viewing our Policy
Policy for Agencies
KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies.