Written by
John Scott

08 Sep 2016

Disputes are a fact of organisational life

08 Sep 2016 • by John Scott

I explore how mediation can be used to resolve disputes before they spiral out of control.

I comment on how handling disputes can become an expensive dance, in terms of legal fees, management time and unnecessary procedures, leading to litigation or an expensive settlement.

I conclude with some wise words from the late Bob Hoskins.