Companies and organisations are continuously training their employees. Not only in how to use software, comply with regulations, or write clearly, but (increasingly) in how to manage emotional, interpersonal tasks. There might be a series of steps to remaining calm, rules for handling conict, a particular posture or even a resting facial expression one is meant to adopt for clients…
At The School of Life, they think this type of training should be banned.
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The School of Life are dedicated to helping organisations cultivate their emotional intelligence. Find out more here