How to brush up your knowledge ahead of the AWR

Written by
Changeboard Team

02 Jun 2010

02 Jun 2010 • by Changeboard Team

What is the AWR?

The Agency Workers Regulations (AWR), sometimes known as the Agency Workers Directive, is a new piece of legislation that is due to come into effect in October 2011. The aim of the AWR is to protect vulnerable workers from exploitation and ensure them the same basic employment conditions as their permanent equivalents after 12 weeks of service - mainly the right to the same pay, working hours and holidays.

In his article last month, Matthew Saunders did an excellent job in explaining the background to the new regulations and what this means for UK plc. That said, we have been spreading the AWR message for some time now and there are a number of common misconceptions we find ourselves coming across time after time.

Who, or what, are agency workers?

Perhaps the biggest confusion seems to be around what constitutes an agency worker.

The traditional view of agency workers seems to be blue collar production line workers such as those caught up in the row between BMW and the union Unite last year (which, although you can trace the beginnings of the AWR back to 2000, led to a marked step change towards its introduction). However, an agency worker can range from those working in agriculture and food production industries to temporary secretarial staff, or from jobbing actors through to highly skilled IT consultants or engineers working on North Sea oil rigs.

The official definition of an agency worker is a person who has a contract of employment with a temporary work agency and is supplied by them to work temporally for, and under the supervision of, a hirer or client. They can also be known as temps, interims, contractors, freelancers or flexible workers and in the more heated moments of the AWR debate, as vulnerable workers.

Knowledge is needed

Like a lot of the legislation introduced in recent years to the temporary workers market (IR35, MSC etc), the legislation has not made a distinction between these two ends of the agency worker spectrum. The vulnerable agency workers who deserve the protection of the AWR, and the highly skilled, high-earning contractors who provide their services to end-users via a recruiter. Its fair to say that most of the highly skilled, high paid agency workers do not see themselves as vulnerable or in need/want of protection.

In fact, when we polled our own base of the 8,000 contractors we work with, over 80% hadnt even heard of the AWR, despite the impact it could have on the way they work. In addition, a survey of contractors by concluded that 75% of contractors dont want employee rights in the first place.

Incidentally, if you're benefiting from the services of a temporary worker operating as their own Limited Company, they are not classed as an agency worker under the AWR legislation.

How does it all work with pay & bonuses?

It may seem obvious but, for the record, the AWR legislation defines pay as the basic payment received for work undertaken; holiday pay, overtime, shift allowances, bonuses, commission and stamps given with a monetary value, e.g. luncheon vouchers.

Bonuses are a slightly tricky one because under AWR, bonuses that are given to encourage loyalty, or for other reasons not directly related to the work done, will not be included.

Also worth noting here is the Swedish derogation, a very grand sounding name for an opt-out clause negotiated by the Swedish delegation when the AWR was debated at EU level. It means that AWR rights no longer exist where agency workers are employed on a permanent basis by an agency and receive pay between assignments.

Basic employment conditions

As mentioned in Matthews article last month, after the 12 week qualifying period is over, under the AWR, agency workers will also be entitled to the same basic employment conditions as their comparable permanent equivalent.

In many debates this gets referred to as equal treatment although equal treatment is not quite the same thing. The legislation is framed so that workers who would not previously have been afforded these rights will now do so. But is does not mean that those agency workers who enjoy better conditions have to be treated equally. For example, if you pay your agency workers a higher rate than a comparable permanent employee, this wont be affected under the legislation.

What's included in the AWR?

When referring to conditions, the AWR is referring to:

 Hours of work
 Night work
 Rest periods and breaks
 The right to hear about vacant posts within the business
 The right to use collective facilities such as the a canteen, childcare facilities or transport services

What's excluded from the AWR?

The main employment conditions that are excluded from the AWR legislation are:

 Occupational sick pay
 Parental leave
 Redundancy payments
 Share schemes
 Long service award schemes

Comparable employees

Another confusing term weve come across during the AWR debate has been comparable employee, and this lies at the heart of the AWR. Also known as the permanent equivalent, the comparable employee is the person in permanent employment with the hirer doing the same job as the agency worker and will therefore be the benchmark in any AWR hearing.

As a rule of thumb, the agency worker will be entitled to the same basic employment conditions as the comparable employee assuming they are both being supervised and managed by the hirer, are doing the same basic work and usually work in the same place.

Key to the AWR - be prepared

The one thing that's certain about the AWR is that it's here to stay. All the debating, horse trading and legalities are done and dusted and the legislation will come into effect in October 2011 regardless of the new government and its views on the EU or additional red-tape and bureaucracy for business.

The final draft of the legislation is expected to be published any day now, with guidance notes published shortly after and both will be worth keeping an eye out for in the coming months. When it comes to both the suppliers and end users of agency workers, knowledge is key and the old motto of the boy scouts comes to mind be prepared!