Written by
Changeboard Team

Published
08 Jul 2016

Top employer: Helen Hill, corporate HR officer, ERIKS Industrial Services UK

08 Jul 2016 • by Changeboard Team

Tells us about your responsibilities, team and what your organisation does

We are responsible for internal communications, CSR Initiatives (inc. employee wellbeing) and employee engagement.

We work alongside a fantastic team of HR, L&D & payroll professionals that continue to deliver excellent support to our colleagues.

ERIKS is the UK’s leading industrial services partner offering a wide range of parts and maintenance services for all industrial sectors.

What makes your organisation a top employer?

We are delighted to be recognised as an outstanding employer by the Top Employer Institute! The accreditation is the result of considerable planning and hard work which has created our industry-leading HR and benefits structure and the communication channels, which ensure that all employees are aligned with our corporate objectives and feel part of the ERIKS team.

We strive to continually improve communication and the personal/professional development of our workforce. Being multi-sited, across many different internal and external roles, this has its challenges, but using the feedback from Top Employer over our four years of taking part and by listening to our Colleagues, we continue to improve employee engagement.

What are your top tips to fellow HR leaders?

I feel that the key to being a top employer is to have a successful HR strategy, fully backed and often led by its board, and for that programme to be a constant evolution; what works today for the entire company may be irrelevant or unsuitable tomorrow for some individuals.

At ERIKS we hit upon a solution fairly early on by simply asking employees what they want and what they value the most within a company and, we’ve maintained this conversation. By conducting employee surveys to measure the relevance of our current benefits, we have built engagement within areas of the business that had previously felt poorly communicated to (those colleagues without email or those reliant on manager updates). It’s often meant that rather than reinventing the wheel it may be a simple case of a communication channel shake up or hard copy updates to back up e-Updates.

If there was a single piece of advice that I could pass on to other companies and other HR professionals, it would be to create a vision of what you want your HR strategy to be – how you want your company to look and the type of offerings you would like to provide. With the basics in place, ask the opinion of your workforce and then work on the gaps. Being part of the decision making process, will not only empower employees to become more involved with HR programmes but will also put you one step closer to being a top employer.

Whats next? What are you working on now?

Internal communications within HR is working closer than ever with senior managers to engage employees through a period of change within the business.

The aligning of two large, successful sales divisions is a huge change in the culture of our business and it is both encouraging and inspiring to see that our company leaders place such importance in the engagement of the workforce to ensure its success. 

About Top Employers Institute

The Top Employers Institute globally certifies excellence in the conditions that employers create for their people. Optimal employee conditions ensure that people develop themselves personally and professionally. This in turn enables companies to grow and to develop, always.

Find out more about the Top Employers Institute and their certification here.

We strive to continually improve communication and the personal/professional development of our workforce. Being multi-sited, across many different internal and external roles, this has its challenges, but using the feedback from Top Employer over our four years of taking part and by listening to our Colleagues, we continue to improve employee engagement.