As a business, Royal Mail provides an essential public service relied upon by communities and businesses all over the country.

We have a statutory duty to provide a letter delivery service at a uniform price, irrespective of distances travelled, to each and every one of the 27 million addresses in the UK.

Along with Post Office Ltd and Parcelforce Worldwide, Royal Mail is one of the three brands which make up Royal Mail Group Ltd. Royal Mail Group is a public limited company wholly owned by the Government, with annual sales in excess of £8 billion and more than 200,000 employees.

Never in its 360 year history has Royal Mail undergone such a dramatic transformation as the one we’re now seeing. Even with the advent of email and other electronic messaging, the volume of post we deliver each day is still some 82 million items and growing.

Royal Mail is facing the most critical challenge in its 350 year history. In January of this year the UK postal market was opened to full competition and we are now living in an age where we must prove ourselves as the world’s best and most trusted mail operator. In order to meet the new competitive demands, we’re undergoing a series of exciting changes. With the advent of “e-trading” we’ve seen an unprecedented growth in the ‘packets’ market and so we’re rising to the challenge to profitably capture the opportunity. We’re transforming our organisation, our products, our services, our cost base and perhaps most importantly, the way we serve our customers. So by choosing a career with Royal Mail, you can take part in this historic transformation, and you can certainly expect it to be challenging, exciting and rewarding.

At Royal Mail Group, we employ a diverse mix of people who reflect the wide variety of communities we serve.

We believe that recognising and celebrating the diversity in our workforce is key to delivering an inclusive culture where everyone feels valued and respected. We promote values, behaviours and working practices which recognise and value the difference between people, releasing their potential, enhancing performance and delivering improved services to customers.