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  • Recruitment | good sales staff

    Recruitment | good sales staff Good salespeople are a major asset to any business. Yet they are few and far between – research by sales performance improvement company Silent Edge suggests that UK sales underperform. Tom Whitney finds out how to identify and recruit good sales specialists...
  • Psychological contract | fair treatment & expectations

    Psychological contract | fair treatment & expectations The psychological contract is a deceptively simple model for managing what organisations want from their employees and what employees want from their employers. In essence it is about the sets of expectations held by employer and employee about each party...
  • Immigration approval process | the rules

    Immigration approval process | the rules Correct immigration approval is vital if you employ staff from outside the EEA. Get it right with our essential guide. The most important part of the hiring or movement of employees internationally is the immigration approval, get this wrong and the outcome...
  • Flexible working | family-friendly

    Flexible working | family-friendly Businesses that help employees balance work and family report productivity gains, low absence and high retention. Kate Horstead considers the benefits of making life easier for employees with family members to care for. Many businesses are reluctant to...
  • Motivation | invigorate your staff

    Motivation | invigorate your staff Are your staff feeling a little lacklustre? Motivational speaker Nigel Risner shares his thoughts on how to get employees jumping. Why do I need to think about when it comes to motivating staff? NR: “If employees feel valued and involved, they’ll always...
  • Outplacement support | design

    Outplacement support | design With the world’s economies cooling, more firms are making redundancies. Maybe it’s time to think about support for departing staff. Author: Michael Coates, Protostar Leadership Development When to use this guide Are you considering any of the following...
  • Salary sacrifice | benefits

    Salary sacrifice | benefits Why would you use a term like ‘sacrifice’ to describe a benefit that provides a pot of gold to both employer and employee? Alan Marshall, MD of Global HR Consultants explains how a salary sacrifice scheme can increase net pay and reduce employer costs...
  • Employee benefits | letting staff know

    Even the best staff benefits are worthless if no-one knows about them. Here’s how to shout about your benefits to employees. Research recently undertaken by AIG UK Benefits indicates that organisations need to re-focus on employee benefits and engage...
  • Salaries | the right rate

    Setting a salary at the right rate can be a balancing act – too low and no-one wants to work for you; too high and wages can consume company profits. Charles Cotton (CC), reward specialist at the Chartered Institute of Personnel and Development , tells...
  • Corporate responsibility | what is it?

    Corporate responsibility is proving to be a more effective recruitment tool than a golden hello. But what actually is it? In today’s business environment, increasing levels of cynicism are laid at organisations who promote their activities around society...
  • Leadership | learning how

    Leadership | learning how Successful leadership might seem a matter of chance at times – but you can learn how to roll the dice in your favour. Leading a team or department means keeping on top of every aspect of its role within your firm and its day-to-day operation, from setting...
  • 360° feedback | circular nonsense?

    360° feedback | circular nonsense? As HR managers, the success or failure of your 360° system is down to you. Decode the data right and you’re laughing. So how do you analyse your 360 raw data and turn it into invaluable qualitative feedback? Author: Dan O’Shea, consultant at people strategy...
  • Webinars | getting started

    Webinars | getting started There’s a real buzz around webinars following the HRD Exhibition . But how do you host them well? Read our guide to get started. Webinars will form an important part of our training delivery channels in the future, as they reduce the need to travel and...
  • Flexible working | First Direct

    Flexible working | First Direct Flexible working is generally considered to reduce stress, cut sick leave and increase employee engagement. Online and telephone bank First Direct’s operational development manager Frances Dillon explains why their flexible working practices have had...
  • Apprenticeships | starting your own

    Apprenticeships | starting your own The government has announced plans to tackle the shortage of available skilled labour in the UK by almost doubling the number of apprenticeships available. Tom Whitney explains how bringing in an apprentice could help your business. Finding recruits with...
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