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The workplace has always been a breeding ground for romance – research by careerbuilder.co.uk even suggests that 55 per cent of employees have slept with a colleague. You may think it’s none of your business, but relationships can harm performance and...
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How to do it: Manage your customer relationships • Communicate with customers • Measure customer service levels • Assess your resource levels • Hold training sessions on a continuous basis • Make the most of technology When working for a developing business...
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Author: Jenny Robinson at Hinton & Co. Ltd Purposes Help people understand better how they are seen by others in the team. Give the team confidence that they can address peer performance issues in a positive way, without fudging. Build the team. Overview...
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Source: Management Today Date: March 2007 Author: Helen Kirwan-Taylor Attention to detail and a determination to do things properly are admirable traits. But for some, these virtues curdle into obsessive behaviour that stifles all self-expression in the...
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Source: the HR DIRECTOR Date: January 2007 Tom Rath, Global Practice Leader at Gallup, explains why employees who have a best friend at work, are seven times more likely to be emotionally engaged on the job. People with friends at work are 96% more likely...
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Source: the HR DIRECTOR Date: January 2007 Research from mobile communications company O2 reveals that employees stay in their jobs longer and work harder if they feel appreciated at work: • 84% of workers said they would be more loyal to their companies...
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