Resilience - ability to maintain effectiveness in situations of disappointment and/or rejection.

1. Tell me about some disappointments you have had at work. How did you respond?

2. Have you ever had a run of bad luck at work? What happened?

3. Have you ever got all geared up for a major job or project that has been cancelled at the last minute? What did you do?

4. How do you ensure that difficulties in one work area don’t take over everything that you do?

5. Tell me about a time when a pet idea of plan of yours was rejected. What did you do?

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