Organisational Process Design - determines most effective organisational process(es) and/or structure to accomplish task.

1. Tell me about some changes you have made in the way your department operates.

2. Have you ever carried out or been involved in a re-organisation? (If yes) what did you do? Why?

3. How do you organise your own day to day work?

4. How does your (secretary/PA/assistant) know what to do?

5. Tell me about a project you have managed and how you went about it?

6. Now tell me about a completely different project you have managed and how you went about it?

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