Career advice, insights & tips for HR professionals
It's time to embrace teambuilding 07/06/2010
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Having endured a turbulent period of redundancies, unwelcome mergers, pay cuts and grim perseverance, many employees will now be expected to take an active role in helping their companies return to growth. But if belts are still tight, pay rises are on hold and bonuses are banned, how can you motivate staff to aim higher? David Thomas believes the time has come for a reappraisal of teambuilding solutions.
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- Why is teambuilding important?
- Case study: Mars Chocolate
- Tough times need strong teams
- Decide what you want to achieve from teambuilding
- Take people out of their comfort zones
- Encourage full participation in activities
- Encourage teamwork, understanding & conversations
Why is teambuilding important?
Forget the old clichés of a damp day spent building a raft in a remote forest. The best of today’s teambuilding programmes are exciting, engaging and infused with key messages that are tailored to the specific objectives of the business.
That’s a very powerful tool. When you combine a compelling hands-on activity with objectives that relate to day-to-day working, and align those two elements correctly, you have a far greater chance of your messages being absorbed by employees and put into action.
As our own client feedback attests, the subsequent improvements in working practices and performance are proven time and again.
Case study: Mars Chocolate
The solution that we created was a series of activities for the 50 delegates to take part in. Split into teams, they worked their way through space-themed tasks including space hopper Challenge, shuttle radiation and space ID parade. Success in each Challenge was rewarded with Spy Dollars and the overall winners launched a Mars rocket in the event finale.
Mars Chocolate UK, account manager, Ian Mitchell said:
“The feedback afterwards was excellent, with all but one describing the teambuilding event as the highlight of the day. But it wasn’t just about having fun. The teams started working together more closely, and were able to put names to faces, which made them more comfortable about phoning each other.”
Tough times need strong teams
Another problem is timing. Too often, businesses invest in teambuilding when times are good. But tough times are when teambuilding is needed most. What I keep hearing is that staff have been working extremely hard during the recession but no-one has been getting anything back. Revenues are down, profits are down and salaries are suffering, but staff are still working at a punishing rate. That’s when there needs to be an incentive. Teambuilding has never been more important.
But there’s a vast gulf between teambuilding that works, that is meticulously planned and executed in order to meet a measurable goal, and teambuilding that fills time but fulfils very little else. So how do you ensure your teambuilding programme is the kind that’s successful and rewarding?
Decide what you want to achieve from teambuilding
By working with a good teambuilding company, you can get a sense of what’s achievable and let them develop a programme that meets those criteria. The events we run at Spy Games, for example, are tailored to focus on specific areas such as communication, leadership, teamwork, planning or particular company policies.
The next stage is to agree upon an activity that both meets the company budget and suits the group. If you’re considering an extreme weekend survival course, remember that skinning animals on a Welsh hillside is not for everyone. And if it exceeds the predetermined budget, it’s out of the question.
Take people out of their comfort zones
Putting people in a completely new environment, presenting them with unfamiliar Challenges, or a combination of the two, immediately helps them to break free of the habitual thinking that might hamper their daily work.
Activities that demand fresh thinking, positive collaboration and unified action to meet an urgent need can help them reassess the way they work and, importantly, demonstrates the effect of this on the ultimate result. In addition, when people are enjoying themselves, they are more open to learning and taking messages on board.
Encourage full participation in activities
During the event itself, there’s sometimes uncertainty about who gets involved. I always recommend that senior staff – be they managers, directors or chief executives – take an active role. Far from looking silly, managers will gain respect from employees if they go through the same experience as their staff. Once respect is established, trust will follow and this inevitably leads to better joint working practices.
Encourage teamwork, understanding & conversations
What we’ve found is that if the experience was unique and engaging, it will be memorable. It will be talked about for weeks or even months.
A common theme for example, is lack of understanding within teams or between different teams, which can mutate into jealousy, personality clashes, general animosity and a breakdown of communication. The right event will force them to integrate with each other, understand their differing roles and responsibilities and communicate, perhaps for the first time.
Two colleagues who hadn’t connected before, will later strike up conversation around what they did on the day. There’s also a social element in coming together and learning more about each other’s lives, and therefore why they might behave in a certain way at work.
The Benefits of teambuilding, coordinated correctly, are undeniable. And even if all else fails, seeing Gladys from accounts get to grips with a sniper rifle is bound to encourage her colleagues to get their expenses in on time.
David Thomas, managing director, Spy Games
Spy Games is an innovative teambuilding company that provides bespoke espionage-themed activities for major companies. The company has achieved phenomenal growth and now counts Microsoft, Tesco, Ernst & Young and EasyJet among its many clients.

