Feedback Form
Feedback Form
Skip to main Content
Search site

Search site

Career advice, insights & tips for HR professionals

10 things you didn’t know about prejudice 05/01/2010

One of the UK's leading psycologists and an acknowledged 'prejudice expert', Dr Pete Jones looks at some of today's key prejudice issues.

10 things you didn’t know about prejudice

Click to jump to section

  1. 1. The normality and necessity of prejudice
  2. 2. Thinking without thinking
  3. 3. Types of prejudiced people
  4. 4. The power and the prejudice
  5. 5. Self-defence
  6. 6. People can believe their own bad press
  7. 7. The irony
  8. 8. 'Some of my best friends are....'
  9. 9. It can be detected
  10. 10. Our failsafe mechanism

1. The normality and necessity of prejudice

Just as everyone has a friend who is incredibly mean with their money, so we all have that special someone who is rampantly racist, sexist, homophobic or seriously anti-religious. If you don’t, that someone is almost certainly you, because everyone has prejudices which often operate below the level of our conscious awareness and control. One of the great barriers to making any headway in prejudice reduction is that we are often in denial.

Most modern organisations have so demonised prejudice that to admit to having a prejudice is often career suicide. In reality having prejudices is normal because they are the outcome of a natural and necessary cognitive process called categorisation. It makes our lives simple to group people and attach expectations about how that group may behave. Often these prejudgments are right, and they enable us to make sense of an overly complex social world. Knowing how we expect groups of people to act, like the inquisitive nature of a doctor’s appointment or the protective response parents of young children helps us know how we should behave.

2. Thinking without thinking

Although we consciously may feel that we don’t have prejudices, the truth is that our prejudices often operate well below the level of our consciousness. Neurology has shown us that our instinctive and unconscious ‘fight or flight’ response to other groups operates around 10 times faster than our conscious mind, at about 33 thousandths of a second of we feel threatened. 

Our unconscious mind also processes around 200,000 times more information than our attentive conscious mind, so it is no wonder that it has such an influence on our behaviour. Prejudice is affecting our behaviour, and we are not even aware it is happening.

3. Types of prejudiced people

If prejudice were a trait those with it would be prejudiced against everyone, and that isn’t the case. There is some overlap between types of prejudice, for example strong prejudice against ethnic minority groups often overlaps with prejudice against other ethnic groups, with religious intolerance and some types of role sexism. However, generally our prejudices can be quite independent and well defined. It seems that a lack of sophistication in our thinking, coupled with a belief in social dominance of groups coupled with a perceived threat to our resources is the headiest and most probable mix.

Different types of prejudice almost have different facets. Sexism for example has an dual typology with aversive/hostile and a protective/benevolent dimensions, but the two seem to be related, so the often charming and polite, apparently protective boss who makes decisions for female staff to ‘protect’ them may also have more sinister female prejudices (and may be either male or female).

4. The power and the prejudice

It is said that power corrupts but it seems that powerful people also handle their prejudices differently to the less powerful. Powerful people remember stereotypes better, are more likely to initiate a contact based on a stereotype and more likely to move to action quickly.

This may explain why some incredibly successful men often blurt out sexist remarks to women they have just met. High power people are also less likely to regulate and check their prejudices compared to low power people and to act to favour their own–in group. And it appears that dominant groups (white males in Western society) are more likely to exercise these prejudices of power than minority groups when in the power seat.

5. Self-defence

The efficiency of our prejudices makes them useful and therefore our minds defend them against change. Prejudice will re-interpret new information to fit the new categories. So, if I see women as less competent I will interpret new situations with that framework, affecting the way I mentor, promote and award bonuses even though I may think I am being objective and fair.

This may also explain why for example some ethnic groups are the subject of discipline more often. If the managers have an unconscious categorisation for the group as being ‘trouble’ or ‘aggressive’ or ‘lazy’ that may be how they will interpret incidents involving that person.

6. People can believe their own bad press

It is a myth that people from minority groups cannot be prejudiced, but sometimes what we see is that some minority group members have the same prejudices against their own group as the majority or dominant group. Female managers can still see other females as less competent, less action orientated and less committed and may also hold prejudices, albeit possibly different prejudices, against males. People from groups who are regularly and even unconsciously absorb media stories and conversations about their own group may form negative associations and beliefs.

7. The irony

The research tells us that by suppressing the stereotype for groups we enhance the effect once that control, is removed. Known as the stereotype suppression or ironic rebound effect the research tells us that what people get forced not to do in the office is then even more likely to occur when they walk out of the door to make a site visit or attend a meeting. And the worrying thing is that this effect is most prevalent in people who beforehand were relatively low in prejudice; we actually make it worst among the people who are most on our side to begin with.

8. 'Some of my best friends are....'

One reaction to organisations suppressing our prejudices is that we find other ways to express them which don’t invoke censure. They get subsumed into myths and defensive tactics which we can use, but which don’t bring direct retribution. One of the common tactics is the ‘best friend’ defence; ‘I cannot be racist because some of my best friends are black’.

One of the other ways in which prejudice defends itself from change is by creating special categories for some people from groups we hold an antipathy towards. Cognitively they are placed in a special ‘OK’ category which avoids us having to redefine or make less clear our existing category for that group. If we feel that a particular ethnic group is lazy and devious but then meet Dave, an honourable and conscientious person from that group we create a new ‘Dave’ category and fence him off from the rest of his group to maintain our ‘Lazy and Devious’ category.

9. It can be detected

As organisation and society (and the law) have developed it has become less acceptable to openly voice prejudiced attitudes. Asking people to fill in a questionnaire or respond to interview questions, however clever is unlikely to elicit a prejudiced response due to a lack of self-awareness or a reluctance to disclose. Having described just how powerful and influential the unconscious is in developing and maintaining it seems logical that this unguarded and powerful basis for our prejudices may also afford access to test for our prejudices. 

The most successful test is an implicit association test which taps the unconscious with simple sorting tasks directed at the group against whom someone may have a prejudice.  It uses the differences in response times creating when someone has to assign ‘Good’ words with a group they may dislike compared to when they assign them with ‘Bad’ words. So it allows no thinking time it gives direct access to any negative associations a person may hold.

10. Our failsafe mechanism

Just as we are biologically disposed to be prejudiced, so we have the neurology to stop it becoming behaviour. Most people have an alert system which triggers our regulatory processes to stop our prejudices reaching our behaviour. Scientists have noticed that when we are controlling our prejudice the brain creates a wave of signals which activates a regulatory function in the brain to override the impulse to act.  

In the real world many of us don’t also have this well developed automatic regulator. The cognitive processing power required to maintain the regulatory function, which is shared with many other mental processes, is such that when other processes use up that capacity it can fail.

For example when we are stressed, emotional or given ambiguous tasks or using alcohol our instincts are more likely to become behaviour. It seems that as organisations, as well as helping people to understand and control their prejudices, that employers might consider engineering sensitive jobs to prevent overloading the regulatory processes and to let our natural instincts block our natural prejudices.

Dr Pete Jones, chartered psychologist, Hogrefe

Dr Pete Jones, chartered psychologist, Hogrefe

Dr Jones is a Chartered Psychologist and a Chartered Scientist who specialises in the development of unique and innovative psychometric tests for the workplace. He spent twenty years as a police officer and was a diversity and equal opportunities trainer with the police service.